Privacy Policy

1. Who we are

Sunny's Bees is a small, independent honey producer based in Hillingdon, London. We sell locally produced wildflower honey directly to customers. Our website address is https://sunnysbees.com.

2. What data we collect

We collect personal data only when you voluntarily provide it to us. This includes:

• Contact form submissions — your name, email address, and message content when you use our contact form.
• Analytics data — anonymised data about how visitors use our website, collected via Google Analytics 4 (only with your consent).
• Cookies — we use a cookie consent banner; analytics cookies are only set after you accept.

3. How we use your data

We use the data we collect to:

• Respond to your enquiries and messages.
• Improve our website and understand how visitors use it (analytics, with consent only).
• Fulfil honey orders arranged via Instagram or direct contact.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

Under UK GDPR, we process your data on the basis of legitimate interests (responding to enquiries) and consent (analytics cookies). You may withdraw consent at any time by clearing your cookies or contacting us.

5. Data retention

Contact form messages are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter. Analytics data is retained in accordance with Google Analytics' default retention settings (14 months).

6. Third-party services

We use the following third-party services:

• Google Analytics 4 — website analytics (consent required). Google Privacy Policy.
• Instagram — orders are placed via Instagram DM (@sunnysbees). Instagram's own privacy policy applies to that interaction.
• GoDaddy Airo — our website is hosted on GoDaddy's platform.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

We use a cookie consent banner on our website. Strictly necessary cookies (for the site to function) are always active. Analytics cookies (Google Analytics) are only set after you give explicit consent via the banner. You can change your preferences at any time by clearing your browser cookies.

9. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us via our contact page or by messaging us on Instagram @sunnysbees.